Approving Payments

gear-solid.svg Role Required: Bank Connect A/P Clerk, Bank Connect Administrator

If your company's entitlements grants you approval permission, you can use the Approve Payments page to review and approve or reject payments before they are sent to the bank.

How the Approval Process Works

When a payment requires approval:

  1. Bank Connect sends an email notification to designated approvers.
  2. The approver reviews the payment details in NetSuite.
  3. The approver chooses to Approve or Reject the payment.
  4. Approved payments are released to the bank for processing.
  5. Rejected payments remain in NetSuite and the associated bills are reopened.

Access the Approve Payments Page

You can access pending payments in either of the following ways:

Option 1: From the Email Notification

Click the Approvals link in the approval email.

Approval Email.png

Option 2: From the Bank Connect Menu

Navigate to Bank Connect→Payment→Approve Bank Payments in NetSuite.

Review Pending Payments

The Approve Payments page displays all payments awaiting approval.

Before approving a payment, you can:

  • Review payment amount
  • Review vendor information
  • Review transaction details
  • Click the Transaction Reference link to view the underlying bill(s)

Approve or Reject Payments

Payments are grouped by Bank Account, Payment Date, and Payment Type (for example, ACH: PPD - Credit) to make it easier to review and release related payments together.

  1. Review Payment groups.

  2. Choose how you want to process payments:

    • Bulk Approve/Reject - Select all payments within a group and apply the same approval action at once.
    • Individual Approve/Reject - Assign approval actions to individual payments as needed.
    • Both - Select all payments within a group and apply the same approval action at once before making changes to individual payments within the group.

  3. Select an Approval Action:

    • Approve – Sends the selected payment(s) to the bank after submission.
    • Reject – Prevents the selected payment(s) from being sent to the bank.

  4. If rejecting a payment(s), enter a Rejection Reason.

  5. Verify the number of payments being approved and rejected, along with the displayed approval, rejection, and overall totals.

  6. Click Release (or Reject Payments) to submit your approval and rejection decisions.

  7. Complete Step-Up Authentication when prompted.

Result

Approved Payments

  • Released to the bank for processing.

Rejected Payments

  • Marked as rejected in NetSuite.
  • Associated bills are reopened and available for future payment runs.